Services and Business Description for J-E-T-S
Company Name: J-E-T-S, Inc.
Business Field: Both training and consultancy in areas of management, productivity, and quality enhancement, focusing on nuclear appliacations.
In business since: J-E-T-S was founded in 1984.
Address: 18305 Invergordon Lane, Cornelius, North Carolina, USA, 28031
Phone: (704) 897-9858; (800) 944-1994 Fax: (704) 987-9858
Contact: John H. Johnson: john@jetsquality.com
M/WBE Status: J-E-T-S is a certified disadvantaged (women-owned) small business enterprise.
Services Offered:
J-E-T-S consulting services are directed toward real, measurable improvement in operations efficiency, reliability, and safety. Our specialty is working with highly regulated environments, including nuclear power plants, public utilities, analytical laboratories, insurance, government and government contractors, environmental restoration, banking, and construction. Whether coaching through a difficult phase, performing a troubled project recovery, performing an assessment, or reengineering a process, our expert consultants work in partnership with clients to enable organizational effectiveness. Some of our consulting service programs include:
 | NQA-1, 10CFR50 Appendix B Program Development & Improvement |
| 10CFR830.120, DOE QA Program Development, Assessment |
| ISO-9000/QS-9000 Program Development, Implementation, Auditing |
| ISO-9000/QS-9000 Methods and Procedures Analysis and Development |
| Total Quality Management Development and Implementation |
| Quality Improvement Program Development and Review |
| ReEngineering Advantages Program (REAP) |
| Operations Effectiveness Reviews (commercial, nuclear, environmental) |
| Mentoring/Coaching Assistance (lead in US Government Technical Assistance Team) |
| Independent Assessments (Management, Work Processes, Training) |
| Operational Readiness Reviews and Readiness Assessments |
| Employee Concern/Quality Concern Programs & Investigations |
| Inspection and Measurement Programs |
| Level III Inspection: Civil, Electrical, Mechanical, Structural |
| OSHA Compliance, Workplace Safety Program Development |
| Independent Workplace Safety Assessments |
| Technical Specialist Assistance for Customer Audits/Assessments |
J-E-T-S training services are recognized as the best available. We specialize and train in our areas of expertise. Many programs are customized for specific client needs. Whether 10CFR830.120, ISO-9000/QS-9000, NQA-1, 10CFR50, ASME, or others, our instructors are recognized industry leaders and bring a broad spectrum of experience and exceptional instruction technique to these programs. Many of our training programs have been approved for continuing education or professional development by universities or professional groups. Some of the programs currently available include the following:
| NQA-1 Lead Auditor Training |
| NQA-1 Orientation |
| Management & Independent Assessment Training |
| ISO-9000 Training: Introductory, Advanced, or Implementation Focus |
| ISO-9000/QS-9000 Implementation Training |
| Internal Auditor Training |
| Lead Auditor/Assessor Training |
| Value Added Auditing |
| Improving Observation Techniques |
| OSHA Awareness Training |
| OSHA Requirements and Compliance Training |
| Self-Assessment Training (Management or Implementation) |
| Improving Audit Communications (Writing, Interviewing, Presentation) |
| Advanced Assessment Training |
| Assessment Training for Technical Specialists |
| 10CFR830.120/DOE O414.1 -- Conceptual, Management, Implementation Focus |
| Employee/Quality Concerns Investigation Training |
| Employee Concerns Awareness Training |
| Regulatory and Code Training (NRC, EPA, OSHA, ASME, DOE) |
Clients Include: (partial list, others available on request)
- American Asset Corporation
- Apex Environmental, Inc.
- AT&T
- Battelle
- Bechtel
- Brookhaven National Laboratories
- Exelon
- Consumers Energy
- Duke Energy
- EG&G
- Enrichment Technology Corporation
- Entergy
- Eskom
- First Energy
- Florida Power & Light Company
- General Electric Company
- HF Controls
- Lockheed-Martin
- Northrop-Grumman
- Pacific Gas & Electric Company
- Public Service Electric & Gas (NJ)
- Rockwell International
- Shell Oil Company
- SCANA
- Southern Nuclear Operating Company
- Triconex
- United States Enrichment Corporation
- University of California
- US Department of Energy
- Energy Northwest
- Washington State University
- Westinghouse
Qualifications/Certifications/Clearances:
J-E-T-S
consultants average over twenty years experience and are recognized as experts in their specific disciplines. We can provide qualified personnel for a variety of needs, including management, training, administration, operations, advanced manufacturing, processing, and customer service environments. Personnel are available with almost any certification that may be required, including Level III (per NQA-1 or TC-1-A); Lead Auditor; ASQ Certified Quality Manager, Auditor, or Engineer; RAB Certified Auditor; Certified Arbitrator; OSHA Certified Trainer; Professional Engineer; and others. J-E-T-S also has personnel with a variety of security and access clearances including nuclear power plant, Secret, Top Secret, and current "Q" clearances.J-E-T-S
operates as a US corporation, with no foreign ownership/control.J-E-T-S
has approved Fitness for Duty, Psychological Screening, and Continuous Behavioral Observation procedures for application where required. Call us for details.Recognition for
J-E-T-S Personnel Expertise: | Selected as quality training resource for ISO-9000 at Washington State University |
| Listed in The ISO-9000 Handbook as consulting and training resource for ISO-9000 |
| Guest lecturers in ISO-9000 Quality Assurance at University of North Carolina at Charlotte |
| Selected to represent USA for International Atomic Energy Agency Quality Programs |
| Keynote Speaker at Rocky Mountain Quality Conference |
| Keynote Speaker at USDOE Quality Assurance Conference |
| Featured Speakers at ASQC and Edison Electric Institute Energy & Environmental Conferences |
| Selected as Nuclear Safety Experts for International Chernobyl Study Group. |
| Participated in DOE Technical Assistance/Mentoring Program |
| Featured Speakers at National ASQ Quality Auditing Conferences |
| ReEngineering: Who, What, When, How, and How Much, Quality Management Forum |
| The Devil’s in the Details, Quality Management Forum |
Customer Feedback from Recent
J-E-T-S Projects: Consulting Projects: | "Your [J-E-T-S] competence and contribution to this [project] cannot be measured in words." |
| "Your [J-E-T-S] hard work, technical capability, and professional attitude contributed significantly to the successful completion of the [project]." |
| "The QA Plan was approved ‘with compliments to the drafter.’ [The customer] was impressed." |
| "We passed our ISO certification audit on the first try, with no nonconformances. Thanks!" |
| "Beyond useful, this training will greatly improve my ability to do my job." |
| "I’ve attended many of these [QA] training programs. J-E-T-S training is simply the best." |
| "Although I’ve taken other courses, now I know what Performance-Based Auditing is!" |
| "It was a ‘breath of fresh air’ to hear someone who ‘walks the walk’ and can speak to where we should be heading [with our program]." |
| "The [J-E-T-S] instructor had a wealth of experience to share. That added tremendously to the class." |